Torino
Via della Repubblica, 14
10095 Grugliasco (TO) – Italy
Arriva Italia
Desk and Ticket Office
Ticket Office Extra.To
Corso Bolzano, 30
10121 Torino – Italy
Form Monday to Friday 6.00 – 20.00
Saturday 6.00 – 19.00
Pinerolo
Corso Torino, 396
10064 Pinerolo (TO) – Italy
Reduced hours from Monday 7 March 2022:
13:30 – 16:30 by reservation
Write us
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LOST PROPERTIES
Did you lost something on board of our buses?
Click here and fill out our form
COMPLAINTS
Do you have to make a complaint?
Click here and fill out our form
DISABILITY
Are you a traveller with disabilities?
Click here and fill out our form
Most frequently asked questions
What are the response times if I fill out the Contacts form?
We usually reply within 2 working days. It should be noted that time may vary from the type of request.
The form doesn’t work, what should I do?
Our website is optimized for Google Chrome from pc. If you filled out the form from mobile or used another browser please try again from a desktop or laptop using Google Chrome.
In case the problems still persists you can contact the operators of the Contact Center for assistance in order to complete the sending of the request.
Can I use the Contacts form also to submit a complaint or wonder about a lost property?
The form on this page is generic, therefore not functional to the forwarding of complaints or request about a lost property, because it isn’t complete with data necessary to process the report. The relevant forms are present in the appropriate sections.
Can I submit the form without accepting the processing of privacy data?
The form cannot be forwarded without accepting the processing of privacy data, as, in order to process the request, authorisation for the processing of data is required. For more information visit the page www.arrivastaging.it/en/societa-trasparente/
